Refund policy

REFUND POLICY

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:

  • Opened products (for hygiene and safety reasons)

To start a return, you can contact us at biochris.official@gmail.com. Customers are responsible for return shipping costs.

Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, you'll be automatically refunded on your original payment method within 7-15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.